Technical Assistance

The BackupAssist Help Portal is a one stop solution for most technical difficulties. It is packed with FAQ’s, knowledge-base videos, popular solutions, user guides, and more.
For any questions regarding BackupAssist licences, please contact us by calling 1300 88 3456.

If you have further questions after accessing BackupAssist's Help Portal, our Tech Support team can be contacted via email at support@microbe.com.au or by calling 1300 88 3456.

TeamViewer

Microbe technical support may be contacted for remote assistance on 1300 88 3456 at anytime during office hours.
If you require remote assistance please click the button below to download TeamViewer.

Download TeamViewer QuickSupport MICROBE REMOTE

Pre-Sales Support

If you are unsure about picking the right BackupAssist product for you or if you're a returning customer looking to renew your license, our Sales Team can be contacted by calling 1300 88 3456.

Support Hours

Monday - Friday 8:30 am - 5:00 pm AEST